MCP Property Services
Emergency Call Out
"Contract for B3 Living installing Bathroom and Kitchens one of B3 Living customers called MCP Property office and stated "your 2 labours that were here today, they did not stop all day and if all your engineers are like them you should be very proud of the workforce""
B3 Living Customer

Company overview

MCP Property services started life in 1978 as a family-run plumbing business. The range of services has since grown to cover all the core professional skills and services of:

Plumbers, electricians, carpenters, lock smiths, heating engineers and glaziers.

Plumbing _in _wallOver 45 staff are now employed, offering a responsive, friendly and effective
24-hour, 7 days a week service to our clients throughout Hertfordshire, Essex and Suffolk.

We employ our own staff to carry out all work and invest in training and development, having as many as seven apprentices and improvers in place at any time - helping to control quality as well as controlling costs for our customers. We have all the relevant accreditations required.  

We stand by our motto "Once a customer, a customer for life", and treat the performance criteria of our customers as a bare minimum expectation; always aiming for excellence in customer service and safety management.

M C P now have an extensive and enviable client and customer portfolio, which includes many local authorities, housing associations, letting agents, social landlords, building and construction businesses, trusts, charities, nursing & care homes, small and medium sized businesses and thousands of private customers.

Work undertaken

As well as reactive call-outs, we carry out planned maintenance work. We cover:
Day to day repairs,
capital or major works and
Disabled Facilities Grant improvement works

General areas of maintenance and construction include:

  • special needs adaptations
  • insurance work
  • heating
  • plumbing
  • electrics
  • plastering
  • brickwork
  • flooring
  • roofing
  • painting and decorating
  • fencing and landscaping

A Home Improvement Business Partner

We aim to establish, wherever possible, partnering arrangements with clients with the objective of delivering greater improvements to properties that achieve "Decent Home" standards, as well as happy householders or stakeholders. We often manage the housing portfolio directly, as an extension to the client's own team. We are very experienced in the partnered methods of procurement in relation to housing improvement and work collaboratively with residents and in-house staff. The total value of all the work over the last five year period is estimated to be in the region of £27m.

Call us now on 01920 465111 to discuss the services you require.

  • Snow joke when your heating stops working, we will fix your boiler fast and efficiently.
  • 24/7 Heating emergency, call MCP Property Services Ltd and we will get to you any time night or day.
  • Plumbing quick fix Stevenage “Great service called at 9:30, with major leak, fixed within 2 hour, great service”
  • Out of hours repair in Hoddesdon, “thank you for attending at 22:00, No heating, got working, thanks”
  • Wetroom Customer Hertford "We would like to say a very BIG THANK YOU, we are so pleased"
  • New heaters in Ware Herts, heaters were fitted on Friday, "the 2 young men done a 1st class job"
  • Installed bathroom and Kitchen "Many thanks for work undertaken very clean & efficient"
  • Contract for B3 Living customer call in to office "they did not stop all day and if all our engineers are like them you should be very proud of the workforce"

Latest News

Customer Satisfaction
Customer Satisfaction, Happy Customer, Thank you to your engineers for there dedication.All works completed to our electric system upgrade within a few days with the minimum amount of fuss. (Please see letter attached)
Mark Prisk Visit to MCP Property Services Ltd
The Housing Minister Mr Mark Prisk visited the offices of MCP Property Services Ltd and the chairman Mr Mick Clarke introduced him to local directors of Housing associations property consultants. Low cost homes and affordable rents were all discussed.